Online Ticket Admission Terms and Conditions

Tickets purchased are valid for the date you specify you would like to visit. Please check our operating hours for opening times. Children under the age of 15 go FREE. Children under 16 must be accompanied by an adult. Once payment has been confirmed, an email will be sent containing your e-ticket, please bring your e-ticket with you. Proof of age and/or disability will be required upon entry for student, senior and disabled guests. One helper is admitted free entry for every paying guest with a disability.

Sherborne Castle operates a policy of no refunds or exchanges for tickets booked online or by telephone. Tickets are valid only for the date they are booked and cannot be tranferred to another date. We cannot refund tickets for the reason of adverse weather conditions. Credit/debit card transactions are made on a separate secure server, with full encryption of all credit card data. Your credit card details and personal information will not be shared with any other company or organisation. Use of the ticket implies agreement with the rules of the park posted on our website under ‘guest services’. The ticket remains the property of Sherborne castle and is not for re-sale, is non-refundable and non-transferable. The management reserves the right to refuse admission to any ticket holder and, in the interest of the public and for safety reasons, we also reserve the right to request guests to leave the park at any time.